CRM boundary
Calls are touchpoints on contacts. This console is the first module of the full festival CRM, not a separate phone silo.
Taste CRM
Agent Console
Click to call
No active call.
Media path
Telnyx calls Flora's mobile first, then bridges the vendor. The browser controls workflow only; it does not carry live audio.
Telnyx readiness
API keyReady
Webhook public keyReady
Public webhook URLReady
Voice API application idReady
Outbound voice profileReady
Outbound DIDReady
Live calling stays disabled until the public webhook URL, Voice API application id, and outbound DID are configured.
Recent calls
No calls logged yet.